Arrival Service • Greeting at the flight gate by a personal assistant carrying a name placard • Escort to Primeclass Arrival lounge with a buggy car for light refreshments • Assistance for visa procedures , if necessary. • Escort through Fast Track immigration • Escort to luggage area and porter assistance for luggage collection • Escort through customs and hand over to the receiving party at Arrival floor Departure Service • Greeting by a personal assistant and a porter at the Muscat International Terminal Departure Floor • Check-in assistance through dedicated check in counters withapersonal assistant • Escortthe guest through thededicated Fast Track immigration and security counters. • Access and enjoy all the facilities in the “primeclass” lounge located at Departures level on the second floor after passport control. • Escort to boarding gate witha buggy car

* A printed copy or digital copy of your booking will be accepted by Grayline staff * For Reconfirmation or Inquiry you can always do that by email on assistance24@grayline.ae or Whatsapp : 00971525097807 or by phone 24*7, call us on 0097142340811 (UAE) Ext.131 / 00968 9-280-4525 (Oman)